23 October, 2015
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Skoda Emissions Update

Latest Update

23 October 2015

For further and future information please now refer to the Skoda website by using the following link - Skoda Diesel Emissions Update

 

15 October 2015

We have been advised that work is in progress to develop and optimise the precise technical solutions for the affected vehicles.  There are likely to be two solutions - For the 2.0 litre and 1.2 litre engines a software update solution is being investigated.  For the 1.6 litre engines the replacement of injectors is one possible scenario for a hardware update in addition to a software update, but the modifications are still at the development stage.

Globally there are 60 models, 5 brands, 3 engines and 2 transmissions involved which is why the process is taking time.  The plan currently is that the service action for the cars which will only require a software update to commence in January 2016, and progress throughout the year.

Reiteration has been made that all the vehicles are technically safe and roadworthy, and can continue to be used.

 

12 October 2015

We have been advised today that Skoda are writing to all of the affected customers individually - explaining that their cars are affected and that they will contact them in due course to advise them on the details of the service action and what the next steps will be.

 

8 October 2015

A self-service tool, which customers can use to check if their cars are affected by the current emissions issues is now live on the Skoda UK website.  Please click on the following link which will take you to the correct page and follow the instructions.  You will need your car’s 17-digit vehicle identification number (VIN).

Škoda.co.uk website.

 

5 October 2015

I would like to take this opportunity to reassure all our customers in light of the recent VW diesel emissions issue.

Firstly - your car is still 100% safe and legal to drive.

Secondly - all Skoda petrol engine cars are completely unaffected, as are the latest Skoda diesel cars with 4 cylinder, EU6 engines. This is a NOx emissions issue and does not affect CO2 or fuel consumption.

Our customers who have cars which are affected will be contacted directly by Volkswagen Group and arrangements will be made subsequently for us to implement a technical fix on their cars. Currently, we are awaiting direction from Skoda UK as to when this is likely to be. Of course, any required modifications will be completed free of charge and with as little inconvenience to you as possible.

As always in our usual Mitchell Group style, the work will either be carried out while you wait in our customer lounge with a cup of tea or coffee and perhaps a bacon sandwich if you’re an ‘early bird’ visitor. Alternatively, we can collect and return your car from home or office or we will make a courtesy car available for you.

All my staff and I are absolutely committed to each of you who have purchased a car from us which is affected by this issue. You haven’t just bought a Skoda, you have bought a “Mitchell Skoda” and subsequently the passion, service, care and integrity of our business underpins our total commitment to you.

Naturally, we all have a number of unanswered questions and rather than calling us, I would ask that you wait for any appropriate correspondence from VW Group.  For our part, I will commit for my team to update this page of our website regularly and on a daily basis if needs be.

Warmest regards

Mark

Mark Mitchell

Group Managing Director