Still here for you
I write to you all to let you know our latest position after this weekend’s announcement.
As a senior team, we fully endorse the decision to enter a second Lockdown and we trust and pray for some significant improvement in reducing the spread of Covid. Commercially – speaking however, the next few weeks will not be without their challenges.
Our three dealership businesses will be fully open for aftersales - service and parts – in comprehensively Covid-secure environments. The decision to remain open falls entirely within Government guidelines and enables us to provide an ongoing support for you and your car whether it be repair, MOT or essential maintenance.
In terms of our car sales business, legislation permits us to engage with you by telephone and email and purchases can be made on a “click and collect” basis, however unusual this may seem to us. We also understand that a car can be delivered to your home address should this be your preference.
As many of our customers already know, our friendships with so many of you extend far beyond the usual commercial relationships which a motor group has with its clients. If there is anything whatsoever which my colleagues can assist with at this difficult time, do make contact with us and perhaps through my longsuffering and longstanding PA, Julie Le Maitre.
Equally and on a personal note, I remain tremendously grateful for the daily encouragements from so many of you.
Mark Mitchell DL
Group Managing Director